Application Engineer Jobs Opening in Logical Solutions at Dilsukhnagar, Hyderabad
Job Description
Job Responsibilities :
The primary role of an Application Engineer is to provide product support to customers by:
Managing technical support issues taken via phone, email, or web portal – Utilize your expertise in SolidWorks products to assist customers with challenges they face in production.
· Follow up on Service Requests and Software Performance Reports generated through support cases.
· Ensure that response time and customer satisfaction surveys meet goals.
· Research solutions and create knowledge base articles.
· Conduct assigned training classes – Train new students on SolidWorks products.
· Working with a broad range of customers who use SolidWorks to design their products.
· Responding to the needs of our customers to solve technical problems in using SolidWorks.
· Reporting to the Technical Manager & Sr. Applications Support Engineer.
Desired Candidate Profile/Key Skills :
- Engineering design experience gained in a design environment.
- Knowledge of 3D CAD System, ideally SolidWorks bit Pro/ENGINEER or Inventor may also be useful.
- Good knowledge and use of Microsoft Office applications – Word, Excel, Outlook.
- Willingness to be flexible and to travel as required.
More information about this Application Engineer Job
Please go through the below FAQs to get all answers related to the given Application Engineer job
- What are the job requirements to apply for this Application Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Application Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Application Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Application Engineer position?
- Ans: There are immediate 1 job openings for Application Engineer in our Organisation.
Job Particulars
About Company
Logical Solutions is a Product Design and Engineering Services company representing strong domain knowledge which is enhanced by an innovative approach.
Formed in the year 2000, Logical has exclusively specialized in the hard-to-serve field of CAD/CAM/CAE where it has established a reputation for success.
Currently, Logical operates two divisions, dedicated to Engineering Services and CAD/CAM/CAE Products ( SOLIDWORKS Reseller in Hyderabad ).