Application Implementation Support Trainee Jobs - Bangalore - Simplify3X
Job Description
Role Overview
As an Implementation team member you will be responsible for delivering implementations and product support to new clients and inhouse testers and developers across the campaign and affiliate products.
Job Responsibilities
- Ensure fast and efficient client implementations with a positive and professional client experience This role is a largely client-facing project management role working towards deadlines and with fast turn-around-times.
- You will also need to present technical solution to non-technical people as well as developers. Key Personal Responsibilities Implementations
- Proactively project manage implementations and product support guidance
- Guide client throughout implementation to ensure best possible setup and best practice
- Document all actions taken during implementations and ensure all parties are informed on progress
- Document all testing and client setup’s
- Log any bugs or feature request in bug and feature handling system
- Feedback any important client information to Client Services Team and/or Technical Support Team
- Identify any training/knowledge needs for clients and colleagues
- Prepare and perform trainings of clients and colleagues Project Management
- Be responsible for undertaking project work across the team as required – participation in reference groups, training and testing on new functionality etc. Professional Requirements
- University degree or equivalent experience
- Since this is a client facing role Good communication in English is a must
- Ability to grasp technical concepts - HTML, JavaScript, Flash, XML and programming languages advantage
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id176564
Job Category IT/Software
Locality Address Yeshwantpur
State Karnataka
Country India
About Company
Software Development IT Company
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