Application Support Analyst Jobs in Hyderabad - Solugenix Corp

Application Support Analyst
Solugenix Corp
Expired
Posted: 10 Jan 21
Job Description
Position Title Application support analyst
Location Begumpet, Hyderabad
Type of Position Full Time
Location Begumpet, Hyderabad
Type of Position Full Time
- The Application Support Analyst is primarily responsible for supporting multiple functional rich high availability business applications and highly demanding business users.
- Additional responsibilities include but not limited to trouble-shooting complex issues, managing critical incidents and bridge calls, problem analysis, process improvement, automating repetitive tasks, maintaining knowledge base and documentation.
- Over 5 yearsâ of experience in IT, including 3 yearsâ experience in a support role.
- Experience with Alert Monitoring, Ticketing/ Incident Management tools like HP BSM, HP Open View, BMC Remedy, Service Now and xMatters or similar tools
- 2 yearsâ support experience in Unix and Windows platforms, experience with basic Unix commands, understanding of databases and writing simple SQL statements using tools like Toad, Rapid SQL etc
- Experience managing bridge calls, and supporting end users
- Understanding of application life cycle and ITIL concepts like Incident Management, Change Management, Problem Management and Knowledge Management
- Excellent communication and analytical skills
- Positive attitude, attention to detail, ability to work in a team, flexibility to work different shifts, including early morning, night and weekend shifts
- Experience supporting end-of-day batch processing using tools like AutoSys, CA7 and JAWS
- Some experience as a developer, a BSA or a QA analyst
- Experience in supporting Front Office/Back Office applications in Financial industry
Job Particulars
Role it software engineer
Education BCA, BE/B.Tech, Other Course
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1088016
Job Category IT/Software , BSc/BCA/BBM
Locality Address
State Telangana
Country India
About Company
Solugenix Corp
Jobs By Location
Hyderabad
Mumbai
Pune
Bangalore
Gurgaon
Noida
Kolkata
Chennai
Delhi
Ahmedabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less