Apprentice - Customer Support Jobs Opening in FYERS at RT Nagar, Bangalore
Apprentice - Customer Support
Job Description
Role Summary:
We are seeking a detail-oriented and enthusiastic On-Call Support Specialist to join our customer support team. This entry-level position is ideal for fresh graduates who have a keen interest in finance and stock trading. You will play a vital role in assisting our clients with their trading inquiries and ensuring a smooth trading experience.
Key Responsibilities:
• Provide timely and professional support to clients regarding trading inquiries and account management.
• Ensures trader’s satisfaction by resolving problems efficiently and maintaining positive relationships.
• Document and track client interactions in our support ticketing system.
• Collaborate with trading and technical teams to escalate complex issues when necessary.
• Stay updated on market trends and company offerings to provide informed assistance.
• Ensure compliance with company policies and regulations in all customer interactions.
Requirements:
• Basic understanding of stock markets and trading concepts.
• Strong communication and interpersonal skills.
• Strong analytical skills and attention to detail.
• Ability to work in a fast-paced and dynamic environment.
More information about this Apprentice - Customer Support Job
Please go through the below FAQs to get all answers related to the given Apprentice - Customer Support job
- What are the job requirements to apply for this Apprentice - Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Apprentice - Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, Diploma, Certificate Course (ITI), B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Apprentice - Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Apprentice - Customer Support position?
- Ans: There are immediate 1 job openings for Apprentice - Customer Support in our Organisation.