AR Associate/Caller Jobs Opening in KRAFT BPO at Koramangala, Bangalore

AR Associate/Caller

KRAFT BPO

1 to 2 Years

Not disclosed

Expired

Posted: 09 Nov 22

Job Description

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
Record after-call actions and perform post call analysis for the claim follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Job Requirements

To be considered for this position, applicants need to meet the following qualification criteria:

1-2 Years’ experience in accounts receivable follow-up / denial management for US healthcare customers
Fluent verbal communication abilities / call centre expertise
Knowledge on Denials management and A/R fundamentals will be preferred
Willingness to work continuously in night shifts.
Basic working knowledge of computers.
Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Kraft BPO will provide training on the client's medical billing software as part of the training.
Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus.

More information about this AR Associate/Caller Job

Please go through the below FAQs to get all answers related to the given AR Associate/Caller job

What are the job requirements to apply for this AR Associate/Caller job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an AR Associate/Caller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This AR Associate/Caller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the AR Associate/Caller position?
- Ans: There are immediate 1 job openings for AR Associate/Caller in our Organisation.

Job Particulars

Role bpo telecaller

Education 12th Pass (HSE)

Who can apply Experienced (1 to 2 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1620125

Job Category BPO

Locality Address Koramangala

State Karnataka

Country India

About Company

Kraft BPO focuses specifically on Healthcare Process Outsourcing Services. Our primary service lines are in providing Outsourced Professional Medical Billing Services and RCM services to our healthcare customers. We have offices and staff in the US and also in Bangalore, India. We follow strict guidelines and recommended practices as defined by different regulatory agencies in the US Healthcare ecosystem and are HIPAA compliant. We are committed to provide accurate, timely, reliable and cost effective medical billing, coding and RCM services. Our highly trained and experienced billing staff serves as an extension of your office. We have a deep customer focus approach and focus on delivering outcomes and experiences. We offer Medical billing services and Revenue Cycle Management services

AR Associate/Caller Jobs Opening in KRAFT BPO at Koramangala, Bangalore