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AR Caller / Bpo / International Call Center / Sat & Sun Fixed Off / Contact HR Gracy @ 9739222310 Jobs in Bangalore - Black And White Business Solutions

Technical Support Engineer/Customer Support Executive
Black And White Business Solutions
Black And White Business Solutions
Last Date 19 Dec 2020
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Black And White Business Solutions - Job Details

Date of posting: 20 Oct 20

Hi,

One day interview process... Appear for multiple companies.

Contact HR Gracy @ 9739222310
Email - hr2310@blackwhite.in

Designation:

1. Customer Support Executive.

2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 -  L2

  • Coordinate desktop changes to avoid deployment collisions.

  • Prepare requests for roll out

  • Prioritize change requests

  • Create roll out plans for changes requests

  • Coordinate implementation process

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning desktop changes.

  • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

  • Microsoft environment knowledge (desktop & server).

  • Have some level of technical understanding of the products building up a desktop service.

  • Experience from the desktop environment.

  • Understanding and experience of the change management process.

Technical Requirements :

  • Phone support experience necessary.

  • Technical Service desk or technical call centre experience is necessary.

  • Disciplined, systematic problem-solving skills required.

  • Windows Operating systems

  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000

  • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview

Contact HR Gracy @ 9739222310
Email - hr2310@blackwhite.in

Please forward the mail to all your friends who fit the criteria. 

Please do refer your friends.
Venue

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Union Bank.
Above AMAARAA showroom.

Land Mark: Next to Union Bank or Opposite to MK Retail.
************ find in google map***************

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

   *************PLEASE DO REFER YOUR FRIENDS*************

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Black And White Business Solutions

Black And White Business Solutions
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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