AR Caller Job in Careernet at Chennai

Greetings from Careernet Technologies!!

Hiring for AR Caller for a reputed healthcare company in Chennai and Hyderabad.

Designation : Process Associate

Shift Timings : 3pm-3am(Any 9 hours)

Exp : 1yr to 4yr(Denial Management)

Location : Chennai and Hyderabad

Working Days : 5 days working, 2 days of rotational week off

Role Summary

Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts

Interact by Phone and Internet based portals with the insurance companies in US to procure status of the claim followed by appropriate activities to open AR

The key functions of an AR Executive is to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client

Responsibilities

To outstanding or assigned AR through analysis and phone calls by using available resources

Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment

To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager

To meet the established SLAs (service level agreements) for production and quality

To update the outcome of the calls or analysis in a clear and coherent manner in the billing system

To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps

To improve the performance based on the feedback provided by the reporting manager / quality audit team

CPAT/CCAT certification will be an added advantage

• Should be a Graduate/ 10+2+3
  

Assessment / Interview Process

• Personal Interview
• Online assessment (Domain)
• Final Interview (Domain interview by Ops)