AR Caller Jobs Opening in FHRM at Sector 56, Gurgaon, Gurgaon-Others, Gurgaon
Job Description
Role - AR Caller
Location- Gurgaon (on-site)
Experience- 1-2 years
If interested please share your updated resume to us
Job Summary:
We are hiring motivated and detail-oriented AR Caller to join our Accounts Receivable team. As an AR Caller, you will be responsible for following up with insurance companies in the U.S. regarding pending claims, denials, or underpayments. You will analyze claims, make outbound calls to payers, and take necessary action to ensure timely reimbursement for healthcare services provided.
This role is essential for maintaining healthy cash flow and ensuring compliance with healthcare regulations. Strong communication skills, analytical ability, and knowledge of the U.S. healthcare billing cycle are key for success in this role.
Key Responsibilities:
1. Insurance Follow-Up:
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Make outbound calls to insurance companies (payers) in the U.S. to follow up on outstanding claims.
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Understand the reason for denials or delays in payment and take appropriate action.
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Initiate appeals, resubmissions, or corrections as needed based on payer feedback.
2. Claims Analysis:
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Review and analyze unpaid or underpaid claims using the billing system and payer websites.
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Categorize claims based on aging reports (30, 60, 90+ days) and prioritize accordingly.
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Identify and escalate issues causing recurring denials or rejections.
3. Documentation and Reporting:
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Update claim status and notes accurately in the billing software/EMR/CRM system.
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Maintain detailed records of calls, outcomes, and actions taken.
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Prepare and submit daily or weekly performance reports to the team lead or manager.
4. Compliance and Coordination:
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Follow HIPAA regulations and company policies during all communications.
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Collaborate with the billing team, coders, and other departments to resolve claim issues.
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Maintain productivity and quality standards as set by the organization.
Required Skills & Competencies:
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Excellent communication skills (verbal and written) in English
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Good understanding of U.S. healthcare terms such as CPT, ICD, modifiers, EOB, ERA, etc.
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Knowledge of insurance follow-up procedures, denials, and AR workflows
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Familiarity with healthcare billing software (e.g., EPIC, Kareo, AdvancedMD, Athena, etc.)
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Strong analytical and problem-solving skills
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Ability to multitask and work in a fast-paced environment
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Comfortable working in night shifts (due to U.S. time zones)
More information about this AR caller Job
Please go through the below FAQs to get all answers related to the given AR caller job
- What are the job requirements to apply for this AR caller job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an AR caller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This AR caller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the AR caller position?
- Ans: There are immediate 1 job openings for AR caller in our Organisation.
