Assistant Client Partner / Assistant Executive Jobs in Chennai - Access HealthCare Private Limited
Job Description
Designation:Assistant Client Partner / Assistant Executive
Eligibility Criteria:
- Any Graduate (arts/science degree or diploma holders with no current arrears) from 2018 and 2019 Batch
- Candidates with arrears will be considered only if they have BPO experience
- BE/BTech/MBA/MCA graduates from 2016 to 2018 will be considered
- BPO experience will be an added advantage.
- BE/BTech/MBA/MCA from 2019 batch are not eligible.
Roles and Responsibilities:
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post-call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact
- Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.
Skills Required:
- Excellent Communication in English
Shifts: Must be willing to
work in night shifts
CTC: Two Lakhs Fifty Thousand to Three Lakhs Per Annum
Job Particulars
Role others
Education Diploma, Any Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id740765
Locality Address
State Tamil Nadu
Country India
About Company
Since 2011, Access Healthcare has been building a business centered on delivering results by leveraging best practices for Revenue Cycle Management. We even developed a unique operating model beginning with:
- Best-in-class business processes (focuses on the results your business requires)
- Building technologies (enabling efficiency and effectiveness in execution) - business process management suite (arc.in) and robotic process automation technologies
- Recruit and retain people (start with the roles defined by the needs, then apply the right people).
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