Assistant Manager Jobs in Dehradun - DEXTERS COMMUNICATIONS.PVT.LTD.
Job Description
- Dexters Communication is hiring for Indiamart Process
- Hiring for a manager who has handled a team of above 50 associates.
- Graduate (preferably engineer/Science) with min 3-5 yrs exp in a similar capacity (min percentage criteria- 60%)
- General Purpose
- To oversee the day-to-day centre operations.
- Main Job Tasks and Responsibilities
- To provide support to the Operations team to meet and sustain the assigned targets by providing accurate & timely analysis and feedback
- Observe and manage product volume, monitor data quality, workflow adherence, staffing, and other variables to ensure a seamless process
- Assist the Team by implementing strategic plans to improve data centre operations; identify potential deficiencies, troubleshoot challenges and establish a proactive approach to solving issues
- Develop and maintain various qualitative and quantitative reports to track quality, performance, and identify opportunities for improvement; provide recommendations to management
- Ensure shrinkage below the assigned target
- Ensure attrition below the assigned target
- Resolves escalated issues and provides personalized assistance
- Ensure that every team leader to associate ratio is properly maintained
- Weekly one-on-one discussion with all the team leaders and monthly discussion with all the associates assigned
- Prepare and review performance evaluations for direct and indirect reports, identify strengths, areas for development, create improvement plans, coach and counsel as needed. Provide support to supervisory staff to analyze the performance of their direct reports
- Perform additional duties and projects as assigned by management
- Education and Experience
- Science Graduate (Engineer)
- Relevant experience of 3-5 Years
- Exceptional leadership skills and ability to collaborate, mentor, coach and train staff to ensure data-entry quality & productivity goals are met
- Excellent communication and hunger for operational efficiency
- Professional manner and presentation a must
- Basic analytical ability
- Ability to convince and persuade.
- Attitude
- Sociable and flexible
- High energy level
- Motivator
- Stress tolerance
- Key Competencies
- Exceptional attention to detail, accurate reporting, and organizational skills to identify trends and recommend opportunities for process improvements
- Excellent critical thinking and problem-solving skills
- Able to work well independently and as a team player
- Ability to work well under pressure
- Multi-tasking while meeting operational deadlines required
Job Particulars
Role others
Who can apply Experienced (3 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id644725
Job Category BSc/BCA/BBM
Locality Address
State Uttarakhand
Country India
About Company
Dxters communications is a growing company.its worked since last 4 years.
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