Assistant Manager Jobs in Pune - HGS

Assistant Manager
Any Graduate
3 to 3+ Years
Assistant Manager Jobs in Pune - HGS
Last Date 03 Feb 2020
This Job is Expired

HGS - Job Details

Date of posting: 05 Dec 19
Assistant Manager

Job Code : 20192612

Title : Assistant Manager Ops     

Location :  Pune

Roles and Responsibilities:
  • Managing an average team size of 3 or more team leaders.
  • Client, Customer & People Management.
  • Drive Performance in the team to achieve KPI’s.
  • Manage the daily team activities and operations.
  • Drive Team adherence and manage scheduling. 
  • Managing Escalations (Internal & External)
  • Run reports & conduct a thorough analysis of the missed KPI’s & draw an effective action plan.
  • Drive Continuous Improvement projects by use of kaizen & Lean practices.
  • Performance management and appraisals of the team.
  • Conduct weekly reviews & present an action plan to the Management.
  • Conduct one on one, skips with the team.
  • Feedback and Coaching.
  • Knowledge management for the team and quality control.
  • Apply performance management strategies - action plans, BQ planning.
  • Responsible for people/ employee career development.

Education & Experience:
  • Graduates
  • Candidates should be from Outbound Sales background.
  • Hands on with MS Office tools i.e. Excel, PowerPoint & Word.
  •  3 to 4 years’ experience into team handling with at least 1 year as AM.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 to 3+ Years)

About HGS

HGS is a global leader in business process management (BPM) and optimising customer experience. Having been in the business for more than four decades, our operations serve more than 900 of the world’s top brands in nine verticals spread across seven geographies.
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimising the customer experience lifecycle. We are committed to our mission of enabling our clients to become more competitive every day. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
This Job is Expired
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HGS recruiting Assistant Manager Experienced(3 to 3+ Years) candidates candidates nearby Pune.HGS vacancies for Assistant Manager is recruited through Written-test, Face to Face Interview etc.
HGS Company recruits a lot of Experienced(3 to 3+ Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Pune can apply for Assistant Manager position in HGS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS and near your city and get a secured career.