Assisted Sales Specialist Jobs in Noida - Udacity

Assisted Sales Specialist
Last Date 15 Jun 2021
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Udacity - Job Details

Date of posting: 15 Apr 21
As an Assisted Sales Specialist, you will be working in a new group that is focused on selling to prospecting students using phone and chat.


  • Managing and answering large volume of chats and calls throughout the day
  • Focusing on learning about and resolving customer needs and questions about our Nanodegree Programs
  • Partnering with remote team in India and Customer Service to trouble shoot customer related issues
  • Following scripts, guidelines and playbooks when handling different topics
  • Sharing learnings learnings quickly with the team - and making recommendations for improving our services to better suit customer needs
  • Quickly learn our course catalog so you can answer customer issues
  • Previous call center experience (with phone or online chat)

  • Experience in working in call center, answering high volume number of calls.
  • Experience in working with Intercom chat and handling hundreds of messages a day.
  • Strong writing and verbal skills
  • Customer-facing marketing, support or customer success experience (2+ years)
  • Has previous sales experience (worked on a team or sold directly) to customers
  • Experience in the online education space (nice to have)
  • Experience with Intercom, Ring DNA, and Salesforce
Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the dive of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate on the basis of regard to race, color, religious, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Udacity's Terms of Use and Privacy Policy

Job Summary

Job Type : 0
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Udacity

Udacity's mission is to train the world's workforce in the careers of the future. We're an immersive online learning platform offering practitioner-level education in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. We're backed by some of the best-known investors — Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital to name a few.

Udacity trains workers for the new world of work by fostering lifelong, self-driven learning. The company offers the opportunity to gain deep, practitioner-level skills they will need to thrive in a technology-driven future through a combination of real-world projects and online courses. Developed in partnership with industry experts, Udacity's Nanodegree programs span state-of-the-art topics like software development, data analytics, artificial intelligence, machine learning, cloud computing, digital marketing, and product management. If you're inspired to be part of something amazing... read on!
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Udacity recruiting Assisted Sales Specialist Experienced(0 to 3 yrs) candidates candidates nearby Noida.Udacity vacancies for Assisted Sales Specialist is recruited through Written-test, Face to Face Interview etc.
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