Associate Business Analyst Jobs in Kochi - Impress.ai
Job Description
Responsibilities
- Understand client requirements from Customer Success / Account Management teams.
- Configure Impress platform based on client requirements.
- Do end-to-end thorough QA of configurations done by peers to ensure deliverables are of the highest quality.
- Proactively suggest ways by which clients can get more value out of the impress.ai platform.
- Document all the tasks in detail.
- Give proactive feedback to Impress’ product team on how to improve the platform.
- Take turns to be part of the support team to answer user queries.
- Willingness to work in shifts including US and Australia timings.
- Analyze how clients are using the impress.ai platform and suggest improvements.
- Give support to sales/presales teams in understanding the capabilities of the Impress platform.
- Learn in detail case studies of how existing clients are using Impress and propose workflows for new clients.
- Mentored and train new team members.
- Good logical and analytical skills.
- Ability to multitask. The role requires working on multiple projects at the same time.
- Excellent English writing skills.
- Experience working in a similar role for at least 1-2 years.
- Knowledge of Excel is preferred.
- Strong attention to detail is required to succeed in this role.
Job Particulars
Role management trainee
Who can apply Experienced (1 to 2 Years)
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1430551
Job Category Diploma , BSc/BCA/BBM , Management , Work from Home
Locality Address kakkanad
State Kerala
Country India
About Company
Impress.ai
Jobs By Location
Chennai
Kolkata
Mumbai
Gurgaon
Ahmedabad
Delhi
Hyderabad
Pune
Bangalore
Noida
Others also searched for
Job & career videos Subscribe