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Associate Business Analyst Jobs in Kochi - Impress.ai

Associate Business Analyst

Impress.ai
experience-icon 1 to 2 Years
salary-icon Not disclosed
Expired

Posted: 24 Feb 22

Job Description

Responsibilities
  • Understand client requirements from Customer Success / Account Management teams.
  • Configure Impress platform based on client requirements.
  • Do end-to-end thorough QA of configurations done by peers to ensure deliverables are of the highest quality.
  • Proactively suggest ways by which clients can get more value out of the impress.ai platform.
  • Document all the tasks in detail.
  • Give proactive feedback to Impress’ product team on how to improve the platform.
  • Take turns to be part of the support team to answer user queries.
  • Willingness to work in shifts including US and Australia timings.
  • Analyze how clients are using the impress.ai platform and suggest improvements.
  • Give support to sales/presales teams in understanding the capabilities of the Impress platform.
  • Learn in detail case studies of how existing clients are using Impress and propose workflows for new clients.
  • Mentored and train new team members.
Qualifications
  • Good logical and analytical skills.
  • Ability to multitask. The role requires working on multiple projects at the same time.
  • Excellent English writing skills.
  • Experience working in a similar role for at least 1-2 years.
  • Knowledge of Excel is preferred.
  • Strong attention to detail is required to succeed in this role.

Job Particulars

Who can apply Experienced (1 to 2 Years)
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1430551
Locality Address kakkanad
State Kerala
Country India

About Company

Impress.ai
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