Associate Business Analyst Jobs in Kochi -

Associate Business Analyst
1 to 2 Years
Not disclosed
Last Date 25 Apr 2022
This Job is Expired - Job Details

Date of posting: 24 Feb 22
  • Understand client requirements from Customer Success / Account Management teams.
  • Configure Impress platform based on client requirements.
  • Do end-to-end thorough QA of configurations done by peers to ensure deliverables are of the highest quality.
  • Proactively suggest ways by which clients can get more value out of the platform.
  • Document all the tasks in detail.
  • Give proactive feedback to Impress’ product team on how to improve the platform.
  • Take turns to be part of the support team to answer user queries.
  • Willingness to work in shifts including US and Australia timings.
  • Analyze how clients are using the platform and suggest improvements.
  • Give support to sales/presales teams in understanding the capabilities of the Impress platform.
  • Learn in detail case studies of how existing clients are using Impress and propose workflows for new clients.
  • Mentored and train new team members.
  • Good logical and analytical skills.
  • Ability to multitask. The role requires working on multiple projects at the same time.
  • Excellent English writing skills.
  • Experience working in a similar role for at least 1-2 years.
  • Knowledge of Excel is preferred.
  • Strong attention to detail is required to succeed in this role.

Job Summary

Job Type : Full Time
Hiring Process : Written-test, Telephonic Interview
Who can apply : Experienced (1 to 2 Years)
State : Kerala
Country : India

This Job is Expired
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