Associate-CS Internet Jobs in Chennai - Sutherland

Associate-CS Internet

Sutherland

0 to 3 Years

Not disclosed

Expired

Posted: 19 Oct 20

Job Description

Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat) . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to:

Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications

Our most successful candidates will have:

A High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills