ASSOCIATE CSR Jobs Opening in For a Client of TeamLease Digital at Bengaluru
ASSOCIATE CSR
Job Description
Required skills and qualifications
Communication: Excellent verbal and written communication skills are essential for interacting with customers professionally.
Technical skills: Proficiency with computers and familiarity with CRM or ticketing systems is often required.
Interpersonal skills: A positive, empathetic, and patient attitude is crucial for handling customer complaints and working under pressure.
Problem-solving: Strong analytical and problem-solving abilities are needed to troubleshoot issues and find satisfactory solutions.
Product knowledge: A deep understanding of the company's products and services is necessary to answer customer questions accurately.
Education: A high school diploma or equivalent is typically the minimum educational requirement.