Associate Customer Care jobs - Kolkata - Aircraft service - 0 to 0 years of experience - 29 December 2021
Associate Customer Care
Aircraft service
Expired
Posted: 29 Dec 21
Job Description
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1381100
Job Category
Locality Address AJC Bose Road , Alipore , Ballygunge , Baranagar , Behala , Bhawanipur , Camac Street Area , Chandni Chowk , College Street , Dalhousie, Desapriya Park , Dum Dum , Elgin Road , Esplanade , Garia , Gariahat , Hatibagan , Hazra , Howrah, Jadavpur , Kankurgachi , Kasba , Kestopur , Lake Town , New Alipore , Park Circus Area , Park Street , Picnic Garden , Prince Anwar Shah Road , Rajarhat New Town , Rash Behari Avenue , Salt Lake , Sarat Bose Road , Sealdah Area , Shibpur , Shobha Bazar , Shyam Bazar , Southern Avenue , Tangra , Theatre Road , Tollygunge , VIP Road , Kolkata-Others
State West Bengal
Country India
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