Associate Customer Care Jobs Opening in Tech Mahindra Limited at Chandigarh

Tech Mahindra is hiring for Premium Voice Process

Designation: Associate Customer Care

Job Role

*Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team

1. What are the job requirements to apply for this Associate Customer Care job position?
   
   • Ans: A candidate must have a minimum of fresher as an Associate Customer Care


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Associate Customer Care is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Associate Customer Care position?
   
   • Ans: There are immediate 1 job openings for Associate Customer Care in our Organisation.