Associate Customer Care Jobs Opening in Tech Mahindra Limited at Chennai-Others, Chennai
Job Description
Tech Mahindra is Hiring For Premium Banking Process
Designation: Associate Customer Care
Qualification Required : Graduation / Post Graduation
More information about this Associate Customer Care Job
Please go through the below FAQs to get all answers related to the given Associate Customer Care job
Designation: Associate Customer Care
Qualification Required : Graduation / Post Graduation
Shifts : Rotational Job
Location : Chennai
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Associate Customer Care Job
Please go through the below FAQs to get all answers related to the given Associate Customer Care job
- What are the job requirements to apply for this Associate Customer Care job position?
- Ans: A candidate must have a minimum of fresher as an Associate Customer Care
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, BSW
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Associate Customer Care is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Associate Customer Care is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Associate Customer Care position?
- Ans: There are immediate 1 job openings for Associate Customer Care in our Organisation.
Job Particulars
Role bpo telecaller
Education M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1678065
Job Category MBA , BPO , BSc/BCA/BBM
Locality Address Chennai-Others
State Tamil Nadu
Country India
About Company
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries.
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