Associate Customer Service Jobs Opening in Tech Mahindra at Andheri East, Mumbai

Greetings from Tech Mahindra 

 We are looking for Associate Customer Service

Responsibilities:

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

1. What are the job requirements to apply for this Associate Customer Service job position?
   
   • Ans: A candidate must have a minimum of fresher as an Associate Customer Service


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, MA, MBA/PGDM, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 16000 and 21000 Monthly. The Salary will depend on the interview. This Associate Customer Service is a Full Time in Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Associate Customer Service is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Associate Customer Service position?
   
   • Ans: There are immediate 1 job openings for Associate Customer Service in our Organisation.