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Associate Customer Service Jobs Opening in Vcare hospitality Pvt Ltd at Jaipur-Others, Jaipur

Associate Customer Service

Vcare hospitality Pvt Ltd
experience-icon 0 Years
salary-icon 11075 - 13075 Monthly
qualification-icon 10th Pass (SSC), 12th Pass (HSE)
location-icon Jaipur
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Posted: 31 Mar 25
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Job Description

We are hiring (Vcare hospitality Pvt Ltd company) for Cinepolis as Associate customer service 

Key Responsibilities:

Customer Assistance & Ticketing:

  • Greet and assist customers with movie ticket purchases at the counter or kiosks.

  • Provide information on show timings, seat availability, and promotions.

  • Handle online booking queries and resolve ticket-related issues.

  • Ensure quick and smooth entry of customers into auditoriums.

Concessions & Food Service:

  • Take customer orders for popcorn, beverages, and snacks at the counter.

  • Upsell combo offers and promotional items.

  • Maintain cleanliness and hygiene at the food counter.

Guest Relations & Complaint Handling:

  • Address customer complaints regarding seating, technical issues, or disturbances.

  • Assist customers with special requests (senior citizens, differently-abled guests, etc.).

  • Ensure a friendly and welcoming environment for moviegoers.

Theater Maintenance & Safety:

  • Monitor cleanliness and seating arrangements inside auditoriums.

  • Ensure compliance with safety regulations and emergency procedures.

  • Work with security teams to handle disputes or rule violations.

Billing & Cash Handling:

  • Process payments via cash, cards, digital wallets, and loyalty points.

  • Maintain accurate billing records and issue receipts.


More information about this Associate Customer Service Job

Please go through the below FAQs to get all answers related to the given Associate Customer Service job

  1. What are the job requirements to apply for this Associate Customer Service job position?
    • Ans: A candidate must have a minimum of fresher as an Associate Customer Service

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 11075 and 13075 Monthly. The Salary will depend on the interview. This Associate Customer Service is a Full Time in Jaipur.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Associate Customer Service is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Associate Customer Service position?
    • Ans: There are immediate 1 job openings for Associate Customer Service in our Organisation.

Job Particulars

Role customer service tech support
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2647830
Job Category Tech Support
Locality Address Jaipur-Others
State Rajasthan
Country India

About Company

Vcare hospitality Pvt Ltd
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