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Associate Executive Customer Care BPO Job in Solbeg India Pvt Ltd at Airoli, CBD-Belapur, Ghansoli, Navi Mumbai

Associate Executive Customer Care BPO

Solbeg India Pvt Ltd
experience-icon1 to 3 Years
salary-icon 18000 - 25000 Monthly
qualification-icon LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
location-icon Navi Mumbai
Expired
Posted: 23 Jun 21
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Job Description

Job Description:  

Manage amounts of incoming calls 

Identify and assess customers’ needs to achieve satisfaction  

Build sustainable relationships and trust with customer accounts through open and interactive communication 

Provide accurate, valid and complete information by using the right methods/tools 

Meet personal/customer service team sales targets and call handling quotas 

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents 

Follow communication procedures, guidelines and policies 

Take the extra mile to engage customers. 


Job Particulars

Role bpo telecaller
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1234534
Job Category
Locality Address Airoli , CBD-Belapur , Ghansoli , Kharghar , Kopar Khairane , Nerul , Panvel , Sanpada , Vashi
State Maharashtra
Country India

About Company

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