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Associate Executive Customer Care BPO jobs - Navi Mumbai - Solbeg India Pvt Ltd - 1 to 3 years of experience - 23 June 2021

Associate Executive Customer Care BPO

Solbeg India Pvt Ltd
Expired

Posted: 23 Jun 21

Job Description

Job Description:  

Manage amounts of incoming calls 

Identify and assess customers’ needs to achieve satisfaction  

Build sustainable relationships and trust with customer accounts through open and interactive communication 

Provide accurate, valid and complete information by using the right methods/tools 

Meet personal/customer service team sales targets and call handling quotas 

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents 

Follow communication procedures, guidelines and policies 

Take the extra mile to engage customers. 


Job Particulars

Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1234534
Job Category
Locality Address Airoli , CBD-Belapur , Ghansoli , Kharghar , Kopar Khairane , Nerul , Panvel , Sanpada , Vashi
Country India

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