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Associate Executive- Operation Jobs Opening in One shoppy at Thiruvananthapuram-Others, Thiruvananthapuram
Associate Executive- Operation
One shoppy
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
location-icon Thiruvananthapuram(Thiruvananthapuram-Others)
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Posted: 28 Jun 22
Job Description
Associate Executive- Operation
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Category Tech Support
About Company
One shoppy
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