Job Description
Associate
Location – Bangalore (ITPL); Chennai : (Ambattur)
Exp : 0 – 5 years
- Graduation in any respect
- Excellent Communication Skills (Written & Verbal)
- Knowledge about Voice & Accent and Grammar
- Strong knowledge of customer care processes and techniques
- Call quality/ transactional monitoring experience
- Experience in Coaching/Training Delivery
- Objection Handling Skills
- Good Understanding about how the Support industry works
- Should possess good knowledge in creating reports
- Should have a minimum experience of 0-2 years in Soft Skills Quality
- Collaboration and teamwork
- Grasping complex issues and driving effective problem solving
- Strong analytical and problem-solving skills
- Should be open to work in any shift
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id922430
Job Category Others
Locality Address
State Tamil Nadu
Country India
About Company
CSS Corp offers holistic IT and Tech Support services right from customer acquisition to contact center management to IT operations to Infrastructure Modernization. We help clients enhance customer engagements, increase predictability and maximize revenue across the value chain. As a best tech support service company, we are trying to break the stereotypes in services industry through focused adoption and implementation of digital that would help our clients build better customer intimacy and non-liner revenue models. We constantly work with our customers in TMT, Retail and CPG sectors to understand their emerging business problems and help them simplify their engagement models by embedding resilience into business processes.
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