Associate Jobs in Mumbai - Willis Towers Watson India Careers

Associate

Willis Towers Watson India Careers

0 to 3 Years

Not disclosed

Expired

Posted: 11 Aug 21

Principal Duties/Responsibilities

Deliver as per defined KPI's for the role - Maintain set SLA Quality, TAT standards prescribed by the Business Unit.
Manage work load/ volumes and delivery expectations as per business requirement
Develop a sound understanding of Billing Process along with the related upstream and downstream process.
To analyse carrier documentation and policy details as per guidelines.
To record client premium, taxes, fees in WTW Accounting System and generate Invoice.
Ensure all statutory and company procedures are followed while processing Billing to protect clients, colleagues and the business interests of the company.
Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies.
Handle Agency Mailbox as per process and timeliness.
Handle IRD Exceptions to ensure invoices are sent to Client in timely manner.
Manage complex clients / portfolios/ stakeholders as per defined business requirements.
Effective verbal and written communication skills to interact with field office/stakeholders.
Participate and contribute in potential process improvement areas.
Ensure ongoing, effective relationships with stakeholders (Internal/external).

Required Qualifications, Skills, Knowledge, Experience

Qualifications: Graduate

Skills

Good verbal and written communication skills
Energetic, enthusiastic individuals
Logical thinking skillset is a must
Ability to learn new processes and systems, also should have the ability to adapt to changes
Ability to prioritize and organize tasks, work within stiff timelines
Ability to work independently and as part of a team
Ability to work under pressure and meet tight deadlines

Knowledge