Associate Product Consultant- Client Services Jobs in Gurgaon - Cvent
Job Description
- Support clients over the phone by answering their product questions and offering
- technical assistance
- Offer best practice tips to clients to boost their meeting attendance via Cvent’s
- marketing engine
- Gather client requirements for future releases of the product
- Create and maintain all product documentation
- Implement and manage the online portion of client events as and when needed
- Gather client requirements and implement them in Cvent’s event management
- software
- Communicate with the client and review the initial implementation with them and
- make required changes
- Provide suggestions to the client to improve the overall result of the implementation
- and help the client meet their goals
- Document all communication with the client in Cvent’s CRM software
- Shift Timings: Primarily US Night Shifts (6:30 pm to 3:30 am) -Subject to change basis business requirement
Job Particulars
Role others
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id632226
Job Category Others
Locality Address
State Haryana
Country India
About Company
Cvent is the global meeting, event and travel technology leader. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e mail
marketing, and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand
management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
marketing, and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand
management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
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