Associate SME - Messaging Jobs in Bangalore - Microland Limited
Associate SME - Messaging
Microland Limited
Expired
Posted: 09 Jul 19
Job Description
Associate SME - Messaging
Location: Bengaluru
Qualification: Graduate/ Diploma
OS Administration :
1. Interface with other technology groups in issue / performance resolution
2. Explain problem statement and reason for suspecting neighbouring / hosting environment/technology (such as RAID/storage)/product
3. Associate in the testing process to isolate untill resolution
Hardware & Networking :
1. Participate in capacity planning related NW and requirement
Messaging Application – Server :
1. Perform restore jobs (such as mail/ mail box / db) following SOPs
2. Perform jobs such as failover / failback under guidance / supervision
3. Troubleshoot complex issues such as - database corruption, failure, performance issues
Messaging Application –Client :
1. Outlook rules and troubleshoot client end and free/busy issues.
2. Configure rules and Calenders, configure extended calendars
3. Customize (such as signature, meeting)
Skype for Business :
1. Configure settings on the Lync/SFB clients
2. Delete and recreate SFB profiles, troubleshoot client end sign-in issues.
3. Monitor Service health and dashboard, monitor activity and usage reports
4. Monitor call quality dashboard and resolve call quality issues
5. Configure dial-in conferencing, meeting options, presence privacy mode, conference recording, federation etc.
6. Troubleshoot network issues from application to PSTN gateway/mediation by using network monitor tools/logging tool.
7. Enable and work on federation related issues.
8. Design messaging solution encompassing Antivirus / antispam
Job Particulars
Role others
Education Diploma, Any Graduate
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id649694
Job Category Others
Locality Address
State Karnataka
Country India
About Company
Microland is a Digital Accelerator. It provides enterprises the means to adopt and consume NextGen technologies in their quest for digital transformation. Incorporated in 1989 and headquartered in Bangalore, India, Microland has more than 4,200 professionals across its offices and delivery centers in Asia, Australia, Europe, Middle East and North America.
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