Associate software engineer Jobs in Bangalore - Randstad India
Job Description
Greetings from Randstad!
- We are hiring for HelpDesk Server Support position for a 29 billion dollar organisation with 66000 employee across the globe.
- We are hiring Freshers( Any Graduation) for HP Enterprise for the Server Support Division.
Designation: Associate Software Engineer
Level: L0 (Help Desk Engineer)International voice
Free Pick up and Drop
Rotational Shift and offSalary: 2.7 lacs
Job Description
Good customer handling skills and basic knowledge in data centre technologies like Server/Storage/Network, working in a 24/7 environment.
PRIMARY RESPONSIBILITIES
Working in 24/7 environment, supporting enterprise customer DataCentre Technologies.
Monitoring Infra monitoring tools, consoles, mailbox and ticketing in ITSM tool.
Receiving customer calls and logging tickets in ITSM tool.
Event management for the tickets, following up with internal teams, customers and vendors.
Responsible in meeting resolution SLA.
Prepare reports - daily/weekly/monthly reports.
Follow up with customers to ensure issue has been resolved.
Follow standard help desk procedures
Routing calls / cases to respective teams Skill based routing
Interested candidates can revert back
Walk In Details:
#147, 2nd Floor, Anjaneya Tech Park, Old Airport Road, Kodihalli
Bangalore - 560 008, India
Date:
12th September 2018 | Time slot between 9.30 AM to 2.00 PM
Job Particulars
Role others
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id475514
Job Category Walkin , BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
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