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Associate Software Engineer Jobs in Bangalore - RANDSTAD INDIA PRIVATE LTD

Help Desk Engineer
RANDSTAD INDIA PRIVATE LTD
RANDSTAD INDIA PRIVATE LTD
Last Date 20 May 2019
This Job is Expired

RANDSTAD INDIA PRIVATE LTD - Job Details

Date of posting: 21 Mar 19
  • We are hiring for HelpDesk Server Support position for a 29 billion dollar organisation with 66000 employee across the globe.
  • We are hiring Freshers( Any Graduation) for HP Enterprise for the Server Support Division.
  • No Post graduates
  • Level: Help Desk Engineer)
  • International voice 
  • Free Pick up and Drop
  • Rotational Shift and off
  • Salary: Upto 3LPA
Job Description:
  • Good customer handling skills and basic knowledge in data center technologies like Server/Storage/Network, working in a 24/7 environment.
PRIMARY RESPONSIBILITIES:
  • Working in 24/7 environment, supporting enterprise customer DataCentre Technologies.
  • Monitoring Infra monitoring tools, consoles, mailbox and ticketing in ITSM tool.
  • Receiving customer calls and logging tickets in ITSM tool.
  • Event management for the tickets, following up with internal teams, customers and vendors.
  • Responsible in meeting resolution SLA.
  • Prepare reports - daily/weekly/monthly reports.
  • Follow up with customers to ensure issue has been resolved.
  • Follow standard help desk procedures
  • Routing calls / cases to respective teams Skill based routing

Job Summary

Job Type : Full Time
Job Category : Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About RANDSTAD INDIA PRIVATE LTD

RANDSTAD INDIA PRIVATE LTD
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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RANDSTAD INDIA PRIVATE LTD recruiting Help Desk Engineer candidates nearby Bangalore.RANDSTAD INDIA PRIVATE LTD vacancies for Help Desk Engineer is recruited through Written-test, Face to Face Interview etc.
RANDSTAD INDIA PRIVATE LTD Company recruits a lot of candidates every year based on the skills . The candidates with BCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Help Desk Engineer position in RANDSTAD INDIA PRIVATE LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the RANDSTAD INDIA PRIVATE LTD recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of RANDSTAD INDIA PRIVATE LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of RANDSTAD INDIA PRIVATE LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in RANDSTAD INDIA PRIVATE LTD and near your city and get a secured career.