Associate Tech Support Jobs in Delhi,Faridabad,Gurgaon - MRT Info Technologies Pvt Ltd
Job Description
Excellent
Opportunity To Work For Reputed BPO as an Associate Tech Support
Graduate /Undergrad Freshers and Exp Can Apply
Job Location
: NOIDA
Salary : Upto 3.5 Lakh plus incentives
Documents Required: Aadhar Card and Educational
Documents (Graduation Certificates)
Please go through the below mentioned Job Description ::
- Provide exceptional customer support when communicating and assisting
customers. Ensure that high quality standards are maintained for all customer
interactions and issue resolutions.
- Resolve tickets over the telephone- Analyze customer reported information to
identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Track and manage resolution of software deficiencies on customer's behalf.
- Successfully answer questions on technical aspects of the software
applications.
- Perform other duties and responsibilities as necessary.
Required Candidate profile
> Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Be Willing To Work In Noida
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
Perks and Benefits
PF :: Cabs (As Per Company Policy and Process) :: Other Benefits