Associate Tech Support Job in MRT Info Technologies Pvt Ltd at Delhi, Faridabad, Gurgaon

Excellent Opportunity To Work For Reputed BPO as an Associate Tech Support

Graduate /Undergrad Freshers and Exp Can Apply

Job Location : NOIDA

Salary : Upto 3.5 Lakh plus incentives

Documents Required: Aadhar Card and Educational Documents (Graduation Certificates)

Please go through the below mentioned Job Description ::

- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets over the telephone- Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Track and manage resolution of software deficiencies on customer's behalf.

- Successfully answer questions on technical aspects of the software applications.

- Perform other duties and responsibilities as necessary.

Required Candidate profile

> Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Be Willing To Work In Noida
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach

Perks and Benefits

PF :: Cabs (As Per Company Policy and Process) :: Other Benefits