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Associate Technical Consultant Jobs in Hyderabad - Blue Yonder

CW
Associate Technical Consultant
Blue Yonder
Blue Yonder
Last Date 23 Aug 2020
This Job is Expired

Blue Yonder - Job Details

Date of posting: 24 Jun 20
Job Description


Job Responsibilities
  • Be able to understand customer raised issues and take appropriate actions to resolve the same – Cloud /SaaS
  • Own and resolve all cases for global customers, adhering to defined SLA’s
  • Document learnings and create knowledge articles for repeated cases
  • Replicate and maintain customer environments
  • Maintain knowledge of customer solution and customization
  • Maintain sense of urgency and swiftness with all customer interactions
  • Ability to work in shifts and be flexible with the timings
  • Meet organization and team level goals
  • Improve Customer Satisfaction by providing quality and timely solutions to reported issues and follow-up until closure
  • Identify areas of improvement and scope of automation on routine tasks or activities
  • Undertake KT for customer transitions, validate transition checklist
  • Help in meeting team level goals and be a team player
  • Improve Customer Satisfaction through departmental metrics
  • Excellent communication and interpersonal skills to interact with internal and external stakeholders with emphasis on follow through and reporting
‘MUST HAVE’ SKILLS (Any 3 From Below)
  • Knowledge on IT infrastructure OS – Windows, Unix DB – RDBMS Concepts, Oracle, MS SQL Server, SQL/ PL SQL
  • Knowledge on Splunk or AppD – Good understanding of Splunk or AppD in terms of analysing errors / critical business transactions, setting up dashboards and alerts.
  • Programming Language: C, C++, Java, Python, Scripting (Powershell)
  • Web-application: Understanding of 3-tier web application architecture
  • Miscellaneous Skills: Excellent communication, Inter-personal, Analytical and Problem-solving skills
“NICE TO HAVE” Skills
  • Application Related – TMS, Basics of SCM applications Architecture, Basics of Integration, Apache /IIS
  • Knowledge of Blue Yonder/ other Transportation Management and Logistics Solutions
  • Hands-On experience in product setup, configuration, customization, enhancement
  • Domain knowledge: Understanding of Transportation Management domain. Understanding how TMS integrates with other systems like WMS etc. Any industry specific experience is a big plus.
  • Conceptual knowledge on listed areas of functionalities in TMS – Shipments, Loads and its lifecycle, Master Data Setups, Tendering, Optimizations, Vouchers, Reports, etc.
  • Platform: Working knowledge on Windows OS and experience in working Azure platform.
Education: BS/MS level Degree/Professional qualification preferred

Desired Experience: Fresher

Location: Bangalore

Designation: Associate Technical Consultant

Shifts: Flexible for Rotational Shifts (No Night Shift)

No. of Positions: 01

Our Values

Find Out Here

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours.

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Blue Yonder

Blue Yonder

Blue Yonder TMS Consultant (TMS – Transportation Management System) will be responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes. Individual will work with region customers/stakeholders to rollout, support our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction. Individual should be passionate about working with new technologies, products and demonstrate ability to learn quickly, have good interpersonal & communication skills– verbal & written.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Blue Yonder recruiting Associate Technical Consultant Experienced(0 to 3 yrs) candidates candidates nearby Hyderabad.Blue Yonder vacancies for Associate Technical Consultant is recruited through Written-test, Face to Face Interview etc.
Blue Yonder Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills English Speaking, Hindi Speaking, Telugu Speaking. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Associate Technical Consultant position in Blue Yonder. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Blue Yonder recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Blue Yonder and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Blue Yonder and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Blue Yonder and near your city and get a secured career.