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AWS Customer Support Associate Jobs in Bangalore - Amazon Web Services

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AWS Customer Support Associate
Amazon Web Services
AWS Customer Support Associate Jobs in Bangalore - Amazon Web Services
Last Date 01 Feb 2020
This Job is Expired

Amazon Web Services - Job Details

Date of posting: 20 Dec 19
Eligibility : 
  • BE/Btech, MCA from 2018 & 2019 graduates with 55% throughout in their academics
Job Description : 
  • Providing prompt, efficient, detailed, customer-oriented service to Amazon’s AWS customers. 
  • Working with other customer support teams to ensure a consistent and high-quality level of support. 
  • Being a voice and advocate for our customers when something doesn’t feel right. 
  • Driving projects that improve support-related processes. 
  • Working with customers to understand how they use AWS services, and providing valuable feedback to business and development teams. 
  • Acting as an advocate for our customer, reporting and acting on observed areas for improvement. 
  • Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience. 
  • Assisting with customer communication during Amazon’s AWS critical launches and support events. 
  • Assuming responsibility for developing detailed knowledge about specific product lines and features. 
  • Making sure internal knowledge reference pages are updated. 
  • Driving projects that improve support-related processes. 
  • Working with customer support teams to ensure a consistent and high-quality level of support. 
  • Supporting the customers to understand how they are using our services, and providing feedback to business and development teams.
Skills : 
  • Familiarity with Web Technologies and the Internet. 
  • Proficiency in MS Office, with an emphasis on Excel.
  • Ability to summarise technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
  • Ability to work weekends and/or evenings.
Salary : A+

Work Location : Bangalore

Interview Date : 1st Feb 2020

Job Summary

Job Type : Full Time
Job Category : IT/Software,BPO,BSc/BCA/BBM,Dream Jobs/5 lpa,Tech Support
Hiring Process : Written-test
Who can apply : Freshers

About Amazon Web Services

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon’s cloud product line, referred as Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. Amazon Development Centre (India) Private limited (‘ADCI’),is looking for an experienced and qualified personnel to join its Customer Support team in India focusing on Amazon’s AWS – referred as AWS Support team. 
As a member of the AWS Support team, employed with and working for ADCI, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications on AWS Cloud.

AWS Customer Service, within ADCI, provides global support to a wide range of external customers as they build mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2. AWS Support team helps AWS customers understand what Cloud Computing is all about, and whether it can be useful for their business needs. This team also helps with account and billing related inquiries, and interface with Amazon teams focusing on AWS to provide the perspective of the Voice of the Customer.

Do you think Cloud Computing is fascinating? Do you ever ponder the backbone that powers internet TV and social media? Are you passionate about driving customer success? Interested in learning new technologies? Do you thrive in a dynamic, fast-paced environment? Do you love discussing new technologies with your friends and family? Does the idea of launching a load balanced java application in Singapore from your laptop in Seattle make you smile? 
As an AWS Customer Support Associate, within ADCI, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent ADCI as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry. 

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Amazon Web Services recruiting AWS Customer Support Associate candidates nearby Bangalore.Amazon Web Services vacancies for AWS Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
Amazon Web Services Company recruits a lot of candidates every year based on the skills . The candidates with BCA, MCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for AWS Customer Support Associate position in Amazon Web Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Amazon Web Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Amazon Web Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Amazon Web Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Amazon Web Services and near your city and get a secured career.