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Back Office Assistant Jobs in Ahmedabad - Pandya enterprises

Back Office Assistant

Pandya enterprises
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
location-icon Ahmedabad(Paldi )
Expired

Posted: 25 Nov 21

Job Description

Back Office Assistant

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education B.Com
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypePart Time

About Company

Pandya enterprises
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