Back Office Assistant Jobs in Bangalore - Affinity Express

Back Office Assistant

Affinity Express

Not disclosed

Expired

Posted: 15 Sep 20

Designation : Back Office Assistant

Eligibility : Any graduate (fresher or experienced are eligible)

Roles and Responsibilities :

An Order Entry representative is responsible to correctly interpret and understand Purchase Order (PO) from client’s customers (distributor/end-customer).
Orders received need to be correctly handled as per client defined standard operation procedure (SOP), based on various products / product types.
Order Entry associate needs to correctly enter the order details (pricing, shipping, product specifications, etc.) in the order management tool.
Assign the orders to appropriate queues for art work preparation and/or production.
Send appropriate communication to the customer regarding the order using standard texts / canned verbiages.
Communicate any issues with order / product with a supervisor or client to resolve the issues and complete the order.
Maintain necessary details of the order, required for tracking / reporting and submit the same with Team Leader.
Actively participate in training for existing or new products.