Back Office Assistant Jobs in Pune - Cloudmatic Technologies
Back Office Assistant
Cloudmatic Technologies
Expired
Posted: 28 Dec 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, BA, BCA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1380805
Job Category Computer Operator
Locality Address Balewadi , Baner , Bavdhan , Bhosari , Bund Garden Road
State Maharashtra
Country India
About Company
Cloudmatic Technologies
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