Back Office Assistant Jobs Opening in Arth Enterprizes at Ludhiana-Others, Ludhiana

Back Office Assistant

Arth Enterprizes

0 Years

6000 - 10000 Monthly

Expired

Posted: 03 May 22

Back Office Assistant

Take the extra mile to engage customers
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies

Required skills: