Back Office Assistant

Company Name Confidential

0 Years

15000 - 25000 Monthly

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Posted: 18 Jul 25

Job Description

Job Overview:

We are looking for a well-organized and detail-oriented Back Office Assistant with strong procurement and tele-sales coordination experience to support our operations from a remote environment. This individual must possess excellent English communication skills, both spoken and written, as well as a professional presentation style, email etiquette, and proficiency in MS Office tools. Multilingual proficiency and prior experience in industrial procurement or support roles in a tele-sales environment will be considered a strong advantage.

As a work-from-home team member, you are expected to be self-driven, well-disciplined, and equipped with a personal laptop and a stable internet connection. The role will involve communication with vendors, internal teams, and clients, preparing reports, managing procurement documentation, and supporting sales representatives with lead follow-ups, quotations, and backend coordination.

Key Responsibilities:

1. Procurement Support:

Assist in sourcing vendors for industrial products, machinery, raw materials, or general supplies based on company or client requirements.
Request and consolidate quotations from suppliers; compare pricing, delivery timelines, and payment terms.
Maintain vendor databases and procurement documentation (RFQs, purchase orders, invoices, delivery receipts).
Coordinate with internal departments for approvals and PO release.
Follow up with suppliers on order status, delivery updates, and issue resolution.
Ensure compliance with procurement policies and assist in vendor evaluation.

2. Tele-Sales Back Office Support:

Work alongside front-line sales executives to support lead generation, tracking, and follow-up activities.
Prepare sales quotations, order forms, and proposals as per client inquiries.
Maintain and update CRM or lead management tools with accurate and timely data.
Coordinate with clients via email or phone to provide updates on quotations, deliveries, or pending documentation.
Prepare daily/weekly sales performance reports and dashboards using Excel or Google Sheets.

3. Communication & Coordination:

Draft professional emails and correspondences to vendors, clients, and internal teams.
Attend virtual meetings, take minutes, and follow up on action items.
Liaise between sales, procurement, finance, and logistics teams to ensure smooth workflow.
Act as a central point of contact for internal and external stakeholders requiring documentation or clarification.

4. Documentation & Reporting:

Maintain accurate records of purchase requests, quotations, supplier communications, and sales interactions.
Create detailed reports and summaries for management review.
Assist in preparing procurement and sales presentations using PowerPoint or equivalent tools.
Organize files systematically for audits, tracking, and performance evaluation purposes.

Required Skills and Qualifications:

Education: Bachelor's degree in Business Administration, Commerce, Supply Chain, or a related field.
Experience:
- Prefer experience in a back-office, procurement, or tele-sales support role.
- Industrial procurement background is strongly preferred.
Communication:
- Excellent command of English (both written and spoken).
- Clear phone etiquette and ability to professionally converse with suppliers and clients.
- Email drafting proficiency is mandatory.
Presentation & Software Skills:
- Proficiency in MS Office (Excel – formulas, pivot tables, charts; Word – formatting; PowerPoint – basic presentations).
- Familiarity with Google Workspace (Docs, Sheets, Gmail) is a plus.
Multilingual Skills:
- Knowledge of multiple Indian or international languages (e.g., Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, or foreign languages) is a bonus and may enhance communication with diverse clients or vendors.
Technical Requirements:
- Must own a personal laptop with camera and microphone.
- Stable broadband internet connection for daily work, calls, and virtual meetings.

More information about this Back Office Assistant Job

Please go through the below FAQs to get all answers related to the given Back Office Assistant job

What are the job requirements to apply for this Back Office Assistant job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Assistant

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Other Graduate
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Back Office Assistant is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Back Office Assistant position?
- Ans: There are immediate 1 job openings for Back Office Assistant in our Organisation.