Back Office Assistant Jobs Opening in Friends Garments at BTM, Bangalore
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Back Office Assistant Job
Please go through the below FAQs to get all answers related to the given Back Office Assistant job
- What are the job requirements to apply for this Back Office Assistant job position?
- Ans: A candidate must have a minimum of 06 Months to 1.5 year experience as an Back Office Assistant
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Back Office Assistant is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Back Office Assistant position?
- Ans: There are immediate 1 job openings for Back Office Assistant in our Organisation.
Job Particulars
Education BBA/BBM
Who can apply Experienced (0.6 to 1.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2812605
Job Category BSc/BCA/BBM , Computer Operator
Locality Address BTM
State
Country India
About Company
Sharing the details of the opportunity: Job Role:
Perform accurate calculations related to customer orders and billing.Prepare and manage customer invoices and billing statements.Assist in taking precise measurements for products/services as needed.Support the Front office during the peak hours. Key Skills Required:
Strong numerical and calculation skills.Attention to detail, especially for billing and measurements.Basic knowledge of billing everything in manuallyGood communication and customer service skills.
Perform accurate calculations related to customer orders and billing.Prepare and manage customer invoices and billing statements.Assist in taking precise measurements for products/services as needed.Support the Front office during the peak hours. Key Skills Required:
Strong numerical and calculation skills.Attention to detail, especially for billing and measurements.Basic knowledge of billing everything in manuallyGood communication and customer service skills.
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