Back Office Associates Jobs in Nagpur - PI Spartan group of India company
Back Office Associates
PI Spartan group of India company
0 Years 
Not disclosed 
B.Com, M.Com, BE/B.Tech(Architecture Engineering, Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Environmental Engineering, Industrial Engineering, Information Science/Technology (IS/IT), Instrumentation & Control Engineering, Manufacturing /Automation Engineering, Electrical Engineering, Electronics & Instrumentation Engineering), MBA/PGDM(Administration, Advertising / Mass Communication, Healthcare / Hospital Management, Industrial Management, international business, International Marketing, Marketing, Operations Management), BEd, 12th Pass (HSE), B.F.Sc(Fisheries) 
Expired
Posted: 18 Dec 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, M.Com, BE/B.Tech(Architecture Engineering, Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Environmental Engineering, Industrial Engineering, Information Science/Technology (IS/IT), Instrumentation & Control Engineering, Manufacturing /Automation Engineering, Electrical Engineering, Electronics & Instrumentation Engineering), MBA/PGDM(Administration, Advertising / Mass Communication, Healthcare / Hospital Management, Industrial Management, international business, International Marketing, Marketing, Operations Management), BEd, 12th Pass (HSE), B.F.Sc(Fisheries)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1373729
Job Category MBA , Computer Operator , Work from Home
Locality Address Central Avenue, Sitabuildi
State Maharashtra
Country India
About Company
PI Spartan group of India company
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