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Back Office Associates Jobs in Nagpur - PI Spartan group of India company

Back Office Associates

PI Spartan group of India company
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon B.Com, M.Com, BE/B.Tech(Electronics & Instrumentation Engineering), MBA/PGDM(Operations Management), BEd, 12th Pass (HSE), B.F.Sc(Fisheries)
Expired

Posted: 18 Dec 21

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education B.Com, M.Com, BE/B.Tech(Electronics & Instrumentation Engineering), MBA/PGDM(Operations Management), BEd, 12th Pass (HSE), B.F.Sc(Fisheries)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1373729
Locality Address Central Avenue, Sitabuildi
Country India

About Company

PI Spartan group of India company
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