Back Office/Backend Customer Service/CCE Jobs in Delhi,Faridabad,Gurgaon - Fresher Employer Zone
Job Description
Customer service executive and back-office executive required for banking process.
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities and Duties:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call centre database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Required Experience, Skills and Qualifications:
Previous experience in a customer support role, the Track record of over-achieving quota, Strong phone and verbal communication skills along with active listening, Familiarity with CRM systems and practices, Customer focus and adaptability to different personality types, Ability to multi-task, set priorities and manage time effectively, High school degree.
- Candidates Have knowledge of Products and services
- Experienced or Fresher Most Welcome
- Good Communication skills
- 12th or above degree of candidates can apply
Benefits
- Good bonus
- Full achievements
- No target
- Easy to work
- ESI/PF
Job Types: Full-time
CALL HR RITIK BANSAL ....8448130633...
Job Particulars
About Company
Fresher Employer Zone Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with Other Graduate, Other Post Graduate, Other Course, Vocational Training, MVSc, B.Design, B.P.Ed, M.F.Sc(Fisheries), ME/M.Tech, BVSc, CA, CS, BSc, MCA, MD, MDS, BAMS, BHMS, B.FashionTech, BFA, ICWA, LLB, No Education/Schooling, Upto 9th Std, LLM, Certificate Course (ITI), B.Arch, M Phil / Ph.D, Diploma, B.Pharm, B.Com, M.Arch, BA, 12th Pass (HSE), 10th Pass (SSC), M.Pharm, M.Com, BBA/BBM, MA, BDS, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, MEd, MBBS, B.F.Sc(Fisheries), PG Diploma, MSW, MSc, MS, BSW, MHM, MPEd are selected to full fill the vacancies in Others job field. The candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida can apply for Data Entry Opertor - Need 12th Fresher position in Fresher Employer Zone. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Fresher Employer Zone recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Fresher Employer Zone and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Fresher Employer Zone and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Fresher Employer Zone and near your city and get a secured career.
