Back Office Co ordinator Job in Skylark Services at Sadashiv Peth, Pune

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Analyzing customer needs and recommending products based on those needs.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
• interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

 

Required skills:

• Good typing Speed.
• Good Communication Skill.
• Basic Computer Skills
• Discipline, Positive Attitude & Punctuality

More information about this Back Office Co ordinator Job

Please go through the below FAQs to get all answers related to the given Back Office Co ordinator job

1. What are the job requirements to apply for this Back Office Co ordinator job position?
   
   • Ans: A candidate must have a minimum of fresher as an Back Office Co ordinator


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 9000 and 16000 Monthly. The Salary will depend on the interview. This Back Office Co ordinator is a Full Time in Pune.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Back Office Co ordinator is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Back Office Co ordinator position?
   
   • Ans: There are immediate 1 job openings for Back Office Co ordinator in our Organisation.