Back Office Coordinator Jobs Opening in GLOBAL ONE TECHNOLOGIES PRIVATE LIMITED at Vikhroli, Mumbai

Back Office Coordinator

GLOBAL ONE TECHNOLOGIES PRIVATE LIMITED

0 Years

15000 - 20000 Monthly

Expired

Posted: 21 Feb 24

Job Description

Coordinating customer calls, generating ticket id through ticketing tool, assigning engineers, end-to-end following up with engineers and various cross-functional teams and providing faster resolution of customers' issues.
Prompt/Regular replying updating to customer internal/external.
Perform basic troubleshooting video telephone/remote desk to resolve customer’s technical issues.
Preparation of Reports on Daily Weekly Basis to monitor calls.
Good Knowledge of MS Excel for Preparing various Daily /weekly reports
Good communication skills, spoken and written both
Good Communication Coordination skills with engineers management capabilities clubbed with Proficiency in Email and MS Excel skills are Required.
Customer centric approach and a service attitude is must for excellent Customer Satisfaction ratings.

More information about this Back Office Coordinator Job

Please go through the below FAQs to get all answers related to the given Back Office Coordinator job

What are the job requirements to apply for this Back Office Coordinator job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Coordinator

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BCA, BE/B.Tech, BSc
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Back Office Coordinator is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Back Office Coordinator is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Back Office Coordinator position?
- Ans: There are immediate 1 job openings for Back Office Coordinator in our Organisation.