Back Office Coordinator Jobs Opening in RKPL at Dalhousie, Kolkata

Back Office Coordinator
Job Description
Position Summary:
We are seeking a responsible and organized Back Office Coordinator to provide support to various departments and ensure the smooth functioning of day-to-day administrative tasks. The ideal candidate will play a crucial role in maintaining data records, coordinating between departments, and supporting front-end teams such as sales, HR, or customer service.
This role is well-suited for individuals who are detail-oriented, disciplined, and capable of multitasking in a fast-paced office environment. Experience in office coordination, clerical work, or admin roles is preferred but not mandatory.
Key Responsibilities:
1. Administrative Support:
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Handle and organize all back-office administrative work including document preparation, filing, and printing.
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Manage official correspondence (emails, letters, courier tracking, etc.) and maintain office records.
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Ensure smooth internal communication between departments such as sales, HR, accounts, and logistics.
2. Data Entry & Record Management:
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Accurately enter data into company systems (e.g., CRM, Excel, ERP).
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Maintain and update customer, vendor, or employee records as per departmental requirements.
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Keep physical and digital files organized and easily retrievable.
3. Sales & Operations Coordination (if applicable):
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Provide backend support to the sales team by generating quotations, invoices, order forms, and customer documents.
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Track order status, inventory availability, or dispatch timelines.
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Prepare MIS reports for sales, delivery, and performance tracking.
4. Customer Follow-ups & Coordination:
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Handle incoming calls and emails related to follow-ups, inquiries, and document collection.
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Coordinate with clients or customers on behalf of the front-office team (e.g., document submission, appointment confirmation).
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Maintain a professional and helpful tone in all client communication.
5. Scheduling & Office Management:
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Assist in scheduling meetings, appointments, and interviews as required.
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Coordinate between team members to ensure all timelines and commitments are being met.
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Monitor office supplies and ensure timely procurement or replenishment.
6. Reporting & Documentation:
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Generate and share daily, weekly, or monthly reports as requested by management.
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Prepare basic spreadsheets, charts, or presentations based on data.
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Support audit or compliance documentation if needed.
Required Skills & Competencies:
Administrative and Organizational Skills:
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Strong attention to detail and accuracy in data entry and documentation.
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Ability to maintain proper filing systems and keep track of multiple tasks and deadlines.
Technical Proficiency:
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Proficient in Microsoft Office tools, especially Excel, Word, and Outlook.
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Familiarity with CRM, ERP, or inventory systems is an advantage.
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Comfortable handling printers, scanners, and other office equipment.
Communication Skills:
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Basic English communication skills (spoken and written).
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Polite and professional tone when dealing with clients, vendors, or colleagues.
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Able to coordinate efficiently with different departments.
Time Management & Problem-Solving:
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Ability to multitask and prioritize tasks based on urgency.
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Willingness to take initiative in resolving minor coordination or communication issues.
More information about this Back Office Coordinator Job
Please go through the below FAQs to get all answers related to the given Back Office Coordinator job
- What are the job requirements to apply for this Back Office Coordinator job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Coordinator
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Back Office Coordinator is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Back Office Coordinator position?
- Ans: There are immediate 1 job openings for Back Office Coordinator in our Organisation.