Back Office/Data Entry Jobs in Mumbai - Leading Bank
Job Description
Back Office/Data Entry
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education BA(History)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1371159
Job Category Computer Operator , Work from Home
Locality Address Vashi
State Maharashtra
Country India
About Company
Leading Bank
Jobs By Location
Mumbai
Hyderabad
Ahmedabad
Kolkata
Pune
Noida
Delhi
Bangalore
Chennai
Gurgaon
Others also searched for
Job & career videos Subscribe
