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Back Office Executive Jobs in Ahmedabad - Our global connect Pvt Ltd

Back Office Executive

Our global connect Pvt Ltd
experience-icon 0 to 3+ Years
salary-icon 15000 - 25000 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 23 Nov 21

Job Description

 Job role: Back Office Executive

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1355277
Locality Address Navrangpura
Country India

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