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Back Office Executive Jobs in Ahmedabad - WeddingTales Technologies Pvt Ltd

Back Office Executive

WeddingTales Technologies Pvt Ltd
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
qualification-icon Any Graduate
Expired

Posted: 19 Mar 21

Job Description

  • Must be fluent in English
  • Should have knowledge of computer software handling
  • Must have good communication skill
  • Knowledge of Microsoft Word & Excel are compulsory
  • Provide client support services in a timely and accurate manner
  • Answer client calls and addresses their queries and concerns within the assigned timelines.
  • Handle client escalations and provide corrective actions.
  • Develop process improvements to improve response times and service quality.
  • Develop a knowledge base of customer problems and resolutions.
  • Ensure compliance with company policies and procedures.
  • Set service goals to meet or exceed client expectations
  • Analyze and resolve service-related issues promptly.
  • Oversee daily workflow to ensure timely deliveries.

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1151599
Locality Address Thaltej
Country India

About Company

WeddingTales Technologies Pvt Ltd
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