Back Office Executive Jobs in Bhubaneswar,Cuttack - Ajanta Advertisers
Back Office Executive
Ajanta Advertisers
Expired
Posted: 30 Dec 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1079691
Job Category Computer Operator
Locality Address Sahid Nagar
State Orissa
Country India
About Company
Established in 1977, Ajanta Advertisers is an award-winning and leading advertising agency in Eastern India with a promising media portfolio to offer across the Eastern region.
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