Back Office Executive Jobs Opening in Chasshwin infotech at K.K. Nagar, Chennai
Job Description
Job Summary:
We are looking for an organized, efficient, and multi-skilled Back Office Executive to support our sales, operations, and customer service teams. The ideal candidate will be responsible for a variety of administrative and clerical tasks including preparing quotations and invoices, managing stock records, handling client calls and requirements, processing daily reports from service engineers, and basic telecalling for lead generation. This is a vital support role that helps maintain seamless back-end coordination to ensure efficient front-end operations.
The candidate should have strong attention to detail, excellent communication skills, and a basic understanding of inventory, sales documentation, and client management.
Key Responsibilities:
1. Quotation Preparation & Sales Billing:
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Prepare accurate and professional quotations for clients based on requirements provided by the sales or technical teams.
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Generate sales invoices and bills using billing software or accounting platforms such as Tally, Zoho, or Excel-based templates.
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Coordinate with the sales team and service department to ensure that pricing, taxes, delivery terms, and service charges are correctly documented.
2. Stock Management (Inward & Outward):
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Maintain accurate inward and outward stock registers for products, consumables, and materials.
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Regularly update inventory logs and notify management about low stock or surplus items.
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Coordinate with warehouse or logistics staff to ensure timely dispatch and receipt of goods.
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Track GRNs (Goods Receipt Notes), DCs (Delivery Challans), and material return documents.
3. Client Calls & Requirements Handling:
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Attend to incoming client calls, understand their requirements, and provide accurate responses or route queries to the appropriate department.
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Follow up with clients for feedback, updates on quotations, pending approvals, or billing clarifications.
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Maintain strong communication and service standards to ensure client satisfaction and timely support.
4. Telecalling for New Clients:
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Make outbound calls to prospective customers for lead generation, product introduction, or appointment setting.
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Maintain a record of telecalling activity including responses, interest level, and follow-up dates.
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Support the marketing or business development team by nurturing cold leads through regular follow-up.
5. Cash Handling:
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Collect, record, and deposit payments made in cash from customers or service visits.
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Maintain a petty cash register and submit periodic reconciliations to accounts or audit teams.
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Ensure transparency and accuracy in cash flow records.
6. Service Engineers Report Management:
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Collect daily service reports from field engineers or technicians.
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Compile and organize reports into folders or digital systems based on date, customer name, or complaint type.
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Ensure that service call logs, installation records, and AMCs (Annual Maintenance Contracts) are properly documented and updated regularly.
More information about this Back Office Executive Job
Please go through the below FAQs to get all answers related to the given Back Office Executive job
- What are the job requirements to apply for this Back Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Back Office Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Back Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Back Office Executive position?
- Ans: There are immediate 1 job openings for Back Office Executive in our Organisation.