Back Office Executive Jobs Opening in GyanCred Conserve Private Limited at Surat

Back Office Executive
Job Description
Job Overview
We are seeking a Back Office Executive to manage student inquiries, follow up with potential leads, and handle customer communications. The role involves making outbound calls to interested students, providing information about our courses/services, and ensuring timely follow-ups to maximize conversions.
Key Responsibilities
-
Call interested students from the provided database and explain course details or services.
-
Handle inquiries from potential customers and provide accurate information.
-
Maintain regular follow-ups with leads to ensure conversions.
-
Update and manage records in the CRM or database.
-
Coordinate with the sales and counseling team to support enrollment processes.
-
Prepare daily call and follow-up reports for management review.
Eligibility Criteria
-
Education: Minimum 12th pass; graduates preferred.
-
Experience: Freshers are welcome; prior experience in calling, back office, or counseling roles is an advantage.
-
Languages: Good communication skills in English, Hindi, or regional languages.
Required Skills
-
Excellent verbal communication and customer-handling skills.
-
Ability to convince and guide students regarding course options.
-
Good knowledge of MS Office, emails, and basic computer operations.
-
Positive attitude, patience, and a target-oriented approach.
More information about this Back Office Executive Job
Please go through the below FAQs to get all answers related to the given Back Office Executive job
- What are the job requirements to apply for this Back Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Back Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Back Office Executive position?
- Ans: There are immediate 1 job openings for Back Office Executive in our Organisation.