Back Office Executive Jobs Opening in India Canvas Company at Kamla Nagar, Delhi
Back Office Executive
Job Description
Job Summary:
We are seeking a smart, organized, and tech-savvy Back Office Executive to support daily business operations, maintain data records, handle email correspondence, manage customer inquiries, assist with digital marketing tasks, and contribute to online product catalog updates, especially for B2C platforms and the GeM portal.
The ideal candidate should be proficient in MS Excel, PowerPoint, Canva, and other digital tools. This role requires a combination of administrative, coordination, and basic marketing skills. The position is ideal for someone who is proactive, detail-oriented, and comfortable handling both internal data and external customer communications.
Key Responsibilities:
1. Data Entry & Records Management (Excel):
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Maintain and update databases, sales trackers, inventory records, and pricing sheets using Microsoft Excel.
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Prepare daily, weekly, and monthly reports related to sales, inquiries, and follow-ups.
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Ensure accurate record-keeping of orders, invoices, quotations, and customer data.
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Perform data validation, formatting, and basic analysis using formulas and functions.
2. Email Communication & Coordination:
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Handle incoming and outgoing professional emails with customers, vendors, and internal departments.
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Draft quotations, product offers, catalogs, and responses to inquiries as per standard formats.
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Follow up on pending emails and maintain records of all important communications.
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Organize email folders, flag priority messages, and ensure timely responses.
3. Digital Marketing & Social Media Support:
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Assist the marketing team with posting product updates on company social media channels (Instagram, Facebook, LinkedIn, etc.).
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Create simple visual creatives and promotional graphics using Canva.
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Upload product listings, descriptions, and offers on company websites, e-commerce platforms, or online directories.
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Coordinate small-scale email marketing campaigns or WhatsApp broadcast lists for product promotions.
4. Product Catalog Creation & Management:
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Design and update product catalogs, brochures, and PPT presentations for customer sharing or promotions.
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Maintain product images, specifications, and pricing in an organized digital format.
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Ensure catalogs are professional, accurate, and aligned with brand guidelines.
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Assist with preparing catalogs tailored for bulk orders, tenders, or online listings.
5. Customer Calls & Inquiries Follow-Up:
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Make and receive customer calls regarding product availability, specifications, prices, or orders.
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Maintain a call log sheet with inquiry details, customer needs, and follow-up dates.
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Coordinate with the sales or logistics team to provide updates or support to customers.
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Build rapport with repeat clients and ensure quality service during every interaction.
6. Government e-Marketplace (GeM) Portal Handling:
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Regularly update and maintain the company’s profile and product listings on the GeM portal.
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Upload tender responses, price bids, product specifications, and compliance documents.
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Monitor tenders and requirements relevant to the company's product category.
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Assist with documentation and submission processes for government inquiries and orders.
More information about this Back Office Executive Job
Please go through the below FAQs to get all answers related to the given Back Office Executive job
- What are the job requirements to apply for this Back Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Back Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Back Office Executive position?
- Ans: There are immediate 1 job openings for Back Office Executive in our Organisation.
