Back Office Executive

Tecnologies Pvt Ltd

1 Years

15500 - 25500 Monthly

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Posted: 16 Apr 24

Job Description

Responsibilities and Duties:
Contact potential leads and handle calls from customers or clients and provide them with a solution to their queries.

Answer questions about the service or the company

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Assist and support administrative staff in their day to day operations.

Perform competitor product analysis and prepare reports.

Prepare and reconcile customer balance

Required Experience, Skills and Qualifications:
Good knowledge of relevant computer programs

Candidate should be graduated.

Willing to work in a team

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Minimum one year experience required

Salary is no bar for deserving candidate.

More information about this Back Office Executive Job

Please go through the below FAQs to get all answers related to the given Back Office Executive job

What are the job requirements to apply for this Back Office Executive job position?
- Ans: A candidate must have a minimum of 1 year experience as an Back Office Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What are the salary requirements for this job?
- Ans: The salary range is between 15500 and 25500 Monthly. The Salary will depend on the interview. This Back Office Executive is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Back Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Back Office Executive position?
- Ans: There are immediate 1 job openings for Back Office Executive in our Organisation.